Job Summary:
The Assistant Program Manager assists the Program Manager with the program development and implementation/management of entry level residences for individuals who are currently homeless and are living with mental illness, substance use and/or other health issues. Responsibilities include support to the Program Manager in the overall management of the site, supervision of assigned staff of a 24-hour staff, support for assigned residents, and support with medication monitoring.
Essential Duties and Responsibilities
- Support Program Manager with referrals and intake processes, ensuring timely and compliant documentation for new residents in collaboration with OCC, Hub of Hope, DBH, and other agencies.
- Maintain a comprehensive understanding of each resident's well-being across multiple domains, advocating for external services as needed to support mental, physical, and social needs.
- Coordinate resident service plans, including housing placements and discharges, manage crisis situations, and address safety issues in partnership with the Program Manager.
- Work with the Nurse Care Manager to oversee medication monitoring and assist in training staff on documentation and medication compliance.
- Provide regular supervision and guidance to site staff, oversee training plans, and facilitate skill-building to ensure residents receive appropriate, person-centered care.
- Foster a welcoming environment focused on resident growth, diversity, equity, inclusion, and a culture of recovery, supporting connections within Project HOME and the broader community.
- Assist in daily financial operations, manage petty cash, support expense reconciliation, and collaborate with maintenance staff to ensure facility cleanliness, health, and safety compliance.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job. Management may, at its sole discretion, assign or reassign duties and responsibilities to this job at any time.
Project HOME offers a competitive compensation package which includes health, prescription, dental, and vision coverage at minimum cost to our employees, company funded life and disability insurances, paid parental leave, spending accounts, and 401K plan with 100% matching contributions up to 5% of compensation. Additionally, we offer generous PTO accruals which includes paid sabbatical leave.
Education and Experience Minimum Requirements:
- BA/BSW OR related degree and 2 years related experience, OR 6 years work experience with population.
- Minimum of 1-year supervisory experience.
- Experience working with recovering persons (homelessness, mental illness, drug/alcohol, or dually diagnosed persons).
- Availability for evening, weekend, and on-call duties.
Preferred Experience:
- Bilingual
- Driver's License
Core Skills:
- Strong organizational, interpersonal, assessment and supervisory skills. Good verbal and written communication
- Strong Computer skills and ability to learn computerized case management system.
- Excellent communication skills, both verbally and in writing
- Excellent interpersonal skills to work collaboratively with all levels of staff and residents.
Physical requirements:
Sedentary work that primarily involves sitting/standing.
Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.