Job Summary

Provide administrative coordination and trauma-informed clinical oversight for Project HOME’s Medicaid billable CPS program, managing a team of CPS staff who deliver trauma-informed, billable services to program enrollees, and providing weekly supervision to CPS supervisors as the team grows.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Develop, implement, and maintain program standards to meet regulatory and licensing requirements.
• Provide weekly individualized clinical supervision to CPS and supervisory staff, ensuring credentialing and regulatory standards are met through trauma-informed training plans aligned with state and licensing requirements and PCB certification standards.
• Oversee program standards, policies, and procedures to ensure compliance with contract requirements, while managing administrative operations such as referrals, intakes, and discharges.
• Collaborate with Project HOME departments (HR, Accounting, Compliance, Healthcare, Shared Services, Street Outreach, Supportive Housing) to support quality service delivery and maintain contract compliance.
• Offer field support and guidance for challenging cases, maintain a small caseload if needed, and provide behavioral health services, including diagnosis and treatment for behavioral, mental, and emotional conditions.

BILLING & CQI (CONTINUOUS QUALITY IMPROVEMENT)

• Establish a culture of meaningful Continuous Quality Improvement (CQI) by regularly reviewing feedback from program participants and CPS staff, incorporating program assessments into communication, and implementing changes that align with Project HOME’s mission and values.

• Identify opportunities for expansion by researching best practices and trauma-informed program models, integrating staff and participant feedback to highlight areas for growth.

• Regularly review documentation to identify training needs and ensure compliance with regulatory standards for billing and service delivery.

• Manage and assess the annual budget, program operations, personnel needs, and staffing patterns, collaborating with the Billing Specialist to evaluate program performance and identify areas for improvement

EDUCATION AND EXPERIENCE MINIMUM REQUIREMENTS: 

Minimum Experience: 

• Master’s degree with 5 years of mental health clinical experience, including peer support services, and is trained in a generally recognized clinical discipline including, but not limited to: psychology, psychiatry, social work, nursing, or rehabilitation; clinical licensure preferred

• Minimum of 3 years of supervisory experience in a mental health setting.

• Experience working with individuals experiencing homelessness and behavioral health challenges.

• Peer Specialist Supervisor Certification (within 90 days of hire)

• Familiarity with Medicaid billable settings, either in an administrative or staff role, along with existing Certified Peer Specialist Supervisory training

Core Skills:

• Excellent interpersonal and communication skills

• Exceptional organizational abilities to manage multiple projects and meet deadlines.

• Flexibility in scheduling and daily tasks, with a proven ability to remain calm under pressure and prioritize effectively

PHYSICAL REQUIREMENTS: SEDENTARY WORK THAT PRIMARILY INVOLVES SITTING/STANDING.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job nor does it constitute a written or implied contract.