Employee Benefits:

Project HOME offers a competitive compensation package which includes health, prescription, dental, and vision coverage at minimum cost to our employees, company funded life and disability insurances, paid parental leave, spending accounts, and 401K plan with 100% matching contributions up to 5% of compensation. Additionally, we offer generous PTO accruals which includes paid sabbatical leave.

About the Role: 

The Community Health Worker (CHW) provides a bridge between patients at the Stephen Klein Wellness Center and their health care providers and other professionals for referrals, decision making, and overall continuity of care through an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health and access to social services resources of patients. They assess any barriers to following through with healthcare needs, assisting patients in overcoming those barriers, and referring to appropriate resources as needed.

The Community Health Worker may also support with scheduling patient appointments to eliminate gaps in care and outreach to members of the community at-risk for certain health conditions.

• Location: 2144 Cecil B. Moore Avenue, Philadelphia, PA 19121 (Stephen Klein Wellness Center)
• Schedule: Monday through Friday
• Pay Rate: $21.98 / hourly

Essential Duties and Responsibilities:

Specifically, the Community Health Worker will:

• Partner with staff to increase use of services at Stephen Klein Wellness Center (SKWC)
• Promote available services and engage patients and community members
• Support patient registration and follow-up at SKWC
• Identify and assist at-risk patients with Medical Assistants
• Help with enrollment in health and social services (e.g., housing, food, transportation)
• Navigate social service portals and accompany patients to key appointments
• Share community resources and wellness education
• Guide patients in setting SMART goals and developing recovery skills
• Foster wellness, self-worth, and independence
• Maintain and distribute updated resource materials
• Join case reviews, team huddles, and meetings as needed
• Assist with wellness groups, reminder calls, and front desk tasks during busy times
• Conduct outreach to close care gaps and promote preventive care
• Communicate effectively with diverse populations using trauma-informed care
• Maintain professionalism, strong phone etiquette, and HIPAA compliance
• Perform other duties as assigned

General Expectations:

• Support Project HOME's mission and values
• Demonstrate professionalism, respect, and teamwork
• Manage tasks calmly and efficiently
• Be punctual, reliable, and maintain a neat appearance
• Ensure accuracy, timeliness, and confidentiality in all work
• Maintain Compliance with Project HOME's compliance standards, including its standards of conduct, compliance program, and policies and procedures.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job. Management may, at its sole discretion, assign or reassign duties and responsibilities to this job at any time.

Minimum Required Experience:

• High school graduate or GED
• PA Driver's License
• 1-year prior experience serving in a Community Health Worker or Certified Peer Specialist role

What Experience and Qualifications You May Bring:

• Formal training at a CHW program
• Experience with prenatal care
• Certified Peer Specialist preferred
• Member of the 19121 community
• Experience delivering services to persons with histories of homelessness, mental illness, substance dependence, and trauma
• Knowledge of de-escalation methods or willing to be trained in these methods
• Bilingual (Spanish/English) preferred
• Prior Experience with eClinical Works EMR or similar EMR

Physical Requirements

• Ability to work for extended hours at computer workstation

About Project HOME: The mission of Project HOME is to empower adults, children, and families to break the cycle of homelessness and poverty. We achieve this through a continuum of services that include street outreach, supportive housing, and comprehensive services. We address the root causes of homelessness through affordable housing, economic development, education, and healthcare. We engage in social and political advocacy, working to influence public policies and create a more just and humane society. We are building a beloved community where individuals from all walks of life come together to foster compassion and inclusivity. Join us in our efforts to create lasting social change.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.