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Essential Duties and Responsibilities
- Dental Assistant Supervisor Responsibilities:
- Lead and supervise all Dental Assistants and Expanded Function Dental Assistants
- Assist in mentoring and supervising dental students, dental hygiene students, and other interns/volunteers present at clinic
- Assist with in-service, ongoing training of clinic staff, and regular team meetings
- Assist in reviewing clinic productivity, scheduling procedures, and establishing protocols for care and treatment
- Attend Quality Committee meetings and assist in helping department to achieve quality goals
- Ensure all lab and clinic supplies are ordered in a timely manner; maintain dental supplies inventory by checking stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies; verify receipt of supplies
- Approve invoices for dental supplies, dental lab work, and additional services as needed
- Supervise instrument and equipment sterilization and maintenance
- Occasionally participate in outreach events and Project HOME community events in lieu of regular clinic or administrative hours
- Expanded Function Dental Assistant Duties:
- Consistently demonstrate knowledge and skill related to the following "expanded function" duties
- Placing and removing rubber dams, matrices, and wedges
- Placing cavity liners and bases
- Fabricating and cementing provisional restorations for crowns and bridges
- Placing, condensing, carving, and contouring amalgam restorations
- Placing and finishing composite restorations
- § Placing sealants and applying fluoride
- § Performing coronal polishing
- Taking impressions of teeth for study models, diagnostic casts or athletic appliances
- Removing sutures and providing post-surgical patient management
- Adjusting removable appliances and provisional restorations
- Discussing treatment plans with patients
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Dental Assistant Duties:
- Prepare treatment room for patient by following prescribed procedures and protocols
- Prepare patient for dental treatment by welcoming, comforting, seating, and draping patient and documenting check-in updates in electronic dental record
- Document dental care services by charting in patient electronic records
- Provide information to patients and employees by answering questions and requests
- Provide materials by selecting, mixing, and placing materials on instruments for dentist's access
- Provide instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments using four handed technique
- Provide diagnostic information by exposing digital radiographic studies; pouring and trimming study casts
- Clean and polish removable appliances; fabricate and polish temporary restorations
- Conserve dental resources by using equipment and supplies as needed
- Manage patient flow and triage "walk ins"
- Ensure operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; requesting and following up with repairs; maintaining equipment inventories; learning new equipment and techniques; recording maintenance in logs
- Ensure all lab and clinic supplies are ordered in a timely manner; maintain dental supplies inventory by checking stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies; verify receipt of supplies
- Document receipt of dental supplies, dental lab work, repairs, and additional services
- Educate patients by giving post-operative instructions
- Communicate with Receptionist time /date /procedure of next appointment by documenting next visit information in electronic dental record
- Maintain dental lab work area, keep cases in alphabetical order, and track turnaround times for lab cases; Communicate with lab when a case is overdue; Communicate with receptionist when patient cases are not delivered in a timely manner
- General Responsibilities:
- Contribute to team effort by accomplishing related results as needed
- Maintain patient confidence and protect operations by keeping information confidential
- Maintain safe and clean working environment by complying with procedures, rules, and regulations
- Protect patients and employees by adhering to infection-control policies and protocols
- Use sound judgment in patient communication
- Participate in Quality and Risk Management Committee as designated
- Develop and maintain activities to achieve Patient Centered Health Home as required
- Team Functions
- Work in compliance with all medical policies and with standards such as OSHA, HIPAA, and funding body regulations
- Perform other reasonably related duties as assigned by supervisor or manager
- Exercise good judgment in bringing any issues necessary to the attention of the supervising dentist or Dental Director
- Constantly strives to achieve excellence in the day-to-day operations of Project HOME Dental Services
Minimum Qualifications
- Current EFDA License for the state of Pennsylvania or Graduation from a Dental Assisting program
- At least 3 years of experience as a Dental Assistant or EFDA
- Current Radiology certificate
- Current CPR (BLS) certification
- Demonstrate the ability to skillfully manage a team
- Demonstrate the ability to understand the overall purpose of clinical care and importance of support staff
- Demonstrate judgment, patience, integrity, organization, and prioritization in multi-task environment
- Attention to detail, dependability, listening and communication skills, and flexibility
- Demonstrate cultural competency and take a trauma-informed and harm-reduction approach to health care
- Competency in the use of Electronic Health Records and proficiency in Microsoft Word, Excel, and the internet
What Experience Or Qualifications You May Bring:
- Extensive Leadership Experience that may include leading and supervising a team of dental professionals
- Experienced in managing clinic operations
- Skilled in performing a wide range of "expanded function" duties
Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.
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