Make a meaningful impact in community health.

Are you an experienced operations leader with a passion for delivering high-quality, accessible Dental Care? Do you thrive in mission-driven, fast-paced environments where your leadership directly enhances patient outcomes and team performance? Join Project HOME as our Dental Practice Manager and play a vital role in expanding access to compassionate, high-quality oral healthcare for Philadelphia's most vulnerable communities.

As a key driver the Dental Practice Manager will lead the daily operations of our integrated dental care program. In this pivotal role, you'll ensure our dental services run smoothly, meet regulatory standards, and support exceptional, trauma-informed care for our patients - many of whom are experiencing homelessness or housing insecurity.

• Location: SKWC, 2144 Cecil B. Moore Avenue, Philadelphia, PA 19121
• Hours: Monday - Friday 8:00 am - 5:00 pm
• Salary Range: $69,302 - $71,728 (Based on experience & education)

Why Project HOME?

Here, we believe healthcare is a human right. Our integrated approach includes street outreach, supportive housing, health services, and advocacy. As part of our community, you'll work alongside others who are equally committed to justice, equity, and dignity for all.

Employee Benefits:

Project HOME offers a competitive compensation package which includes health, prescription, dental, and vision coverage at minimum cost to our employees, company funded life and disability insurances, paid parental leave, spending accounts, and 401K plan with 100% matching contributions up to 5% of compensation. Additionally, we offer generous PTO accruals which includes paid sabbatical leave.

The Dental Practice Manager oversees the administrative and operational functions of dental services within Project HOME Healthcare Services' integrated care model. This leadership role ensures smooth daily operations, regulatory compliance, financial sustainability, and high-quality, cost-effective patient care. Key responsibilities include managing staffing and workflows, optimizing scheduling and productivity, overseeing front- and back-office operations, and ensuring effective coordination across internal teams, external vendors, and community partners. The manager also leads dental team recruitment, training, and performance management while overseeing key financial functions such as insurance verification, patient billing, preauthorization's, and referrals.

What You'll Do:

• Lead Operations: Manage day-to-day clinical workflows, scheduling, patient access, and front desk functions across a busy dental practice.

• Ensure Compliance: Oversee HRSA, OSHA, CDC, and state dental regulations, conduct mock audits, and implement quality improvement processes.

• Optimize Financial Health: Supervise billing, insurance verification, preauthorization's, and patient payment processes to support cost-effective care delivery.

• Drive Patient-Centered Care: Create efficient patient flows, coordinate care for emergencies, and reduce no-shows through proactive scheduling and communication.

• Manage & Develop Teams: Recruit, train, and supervise a high-performing dental administrative team and support staff, including performance evaluations and ongoing coaching.

• Partner Across Teams: Act as the liaison between dental, medical, behavioral health, IT, finance, and property management departments, as well as external partners and vendors.

• Support Strategic Growth: Identify opportunities to improve operations, expand partnerships, and support integrated service delivery within a Federally Qualified Health Center (FQHC) setting.

What You'll Bring:

• Bachelor's degree or 4+ years of equivalent experience. REQUIRED.

• 3+ years of supervisory experience in a dental setting. REQUIRED.

• Strong knowledge of dental operations, terminology, insurances, and compliance requirements.

• Proficiency in EHRs/Practice Management Systems (eClinicalWorks preferred) and Microsoft Excel.

• Proven leadership, team management, and conflict resolution skills.

• A patient-first mindset with a trauma-informed, culturally competent approach.

• Ability to thrive in a mission-driven, fast-paced environment with diverse patient needs.

What Experience or Qualifications You May Bring:

• Proficiency in navigating EHR systems

• Experience working in a FQHC or community health center.

• Familiarity with HRSA compliance and sliding fee scales.

• Experience with quality assurance/improvement initiatives (e.g., PDSA cycles).

• Ready to lead with purpose? Apply now to help shape the future of integrated dental care in Philadelphia.

Core Competencies:

• Leadership & Team Development

• Operational Management

• Problem Solving & Conflict Resolution

• Cultural & Trauma-Informed Competency

• Customer Service & Patient Experience

• Communication & Collaboration

• Clinical Insight & Support Alignment

• Adaptability & Initiative

Physical Requirements:

• Ability to be stationary for long periods of time

• Fine motor skills for completion of work at a computer

• Close visual acuity for working at a computer

• Occasional lifting and pushing of up to 50lbs

Ready to lead with purpose? Apply now to help shape the future of integrated dental care in Philadelphia.

About Project HOME:

The mission of Project HOME is to empower adults, children, and families to break the cycle of homelessness and poverty. We achieve this through a continuum of services that include street outreach, supportive housing, and comprehensive services. We address the root causes of homelessness through affordable housing, economic development, education, and healthcare. We engage in social and political advocacy, working to influence public policies and create a more just and humane society. We are building a beloved community where individuals from all walks of life come together to foster compassion and inclusivity. Join us in our efforts to create lasting social change.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.