Build. Optimize. Elevate.

Why Join Project HOME?

At Project HOME, our mission is to empower individuals and families to break the cycle of homelessness and poverty through housing, healthcare, education, and workforce development. Achieving that mission requires more than programs; it requires a workforce that is well-trained, aligned, and equipped to deliver high-quality, compassionate services across diverse departments.

What To Expect in This Role?

The Director of Organizational Learning Systems plays a critical role in strengthening that foundation, building the learning infrastructure that supports staff who serve some of our community's most vulnerable populations.

This is a strategic systems architect role responsible for building and optimizing the learning infrastructure that supports compliance, onboarding, leadership development, and role-based growth across the organization. This individual ensures that learning is structured, measurable, scalable, and directly connected to operational performance and mission impact.

The Director of Organizational Learning Systems will partner closely with the SVP of People & Culture and cross-functional leaders to translate organizational priorities into scalable training frameworks that strengthen onboarding, compliance, professional development, and operational excellence.

To learn more, listen to the Q&A session about this role with the SVP, People and Culture, Yevette Carmichael. You can access this recording by copying and pasting this link into your browser: https://bit.ly/DOLSQA

• Location: Ruth Williams House 2415 N. Broad Street Philadelphia, PA 19132
• Hybrid Schedule: 3 days onsite/2 days remote after 90 days of employment. During the first 90 days, this role is primarily onsite to support relationship-building and onboarding.
• Pay Rate: $118,695 / Annually (based on education & experience)

What You Will Do

Own and Evolve the Organizational Learning Systems Ecosystem

• Lead the end-to-end learning systems infrastructure, ensuring it is stable, user-friendly, scalable, and aligned with operational priorities.
• Develop and execute a learning systems roadmap, including platform enhancements, integrations, automation, governance standards, and reporting improvements.
• Establish content architecture, workflows, and governance standards (naming conventions, version control, approvals, archiving).
• Serve as the internal expert on learning technologies and identify opportunities to improve system efficiency and user experience.

Lead LMS Strategy, Administration & Optimization

• Serve as the organization's primary expert on the LMS (Litmos), managing configuration, content structure, user roles, reporting, and troubleshooting.
• Ensure the LMS supports onboarding, compliance, professional development, leadership pathways, and role-based learning.
• Maintain clean data architecture to enable accurate reporting, compliance tracking, and analytics.
• Partner with IT and vendors to manage integrations, upgrades, and system improvements.

Execute and Elevate Instructional Design & Content Quality

• Serve as the subject matter expert in adult learning and instructional design principles.
• Personally design and build priority learning content (e-learning modules, facilitator guides, blended programs) as needed.
• Establish templates and standards to ensure consistency, accessibility, and quality across learning experiences.
• Oversee train-the-trainer models and scalable delivery approaches.

Build Measurement, Reporting & Continuous Improvement

• Develop a practical learning measurement framework (completion, engagement, knowledge retention, behavior change, impact).
• Produce and interpret dashboards and reports to inform leadership decision-making.
• Use data and stakeholder feedback to continuously improve learning effectiveness and adoption.

Drive Organizational Learning Architecture & Adoption

• Partner with the SVP of People & Culture and department leaders to build and maintain role-based training frameworks and career-aligned learning pathways.
• Develop organization-wide training project plans to track ownership, progress, and accountability.
• Lead change management efforts to strengthen adoption, transparency, and alignment across departments.

Oversee Operations, Budget & Team Leadership

• Manage learning operations including intake processes, prioritization, timelines, vendor coordination, and grant-funded training initiatives.
• Build and monitor learning-related budgets.
• Supervise and develop the Training Coordinator, establishing clear goals, execution rhythms, and performance expectations.
• Operate in a fast-paced, evolving, and high-impact environment, contributing hands-on to learning initiatives while leading and guiding a team in an efficient, collaborative structure.

What You Bring

• Bachelor's degree in Organizational Development, Education, Instructional Design, Learning Sciences or a related field (or equivalent professional experience).
• 7+ years of experience in organizational learning, training, or workforce development.
• At least 3 years leading a learning team, function, or department, with accountability for strategy, execution, and outcomes.
• Subject Matter Expert in Learning Management Systems (LMS), including administration, reporting, user management, and content governance, with demonstrated ability to optimize, and evolve platforms to support long-term learning strategy. Systems may include Litmos, Cornerstone OnDemand, Workday Learning, SAP SuccessFactors Learning, Moodle / Totara, Canvas (enterprise or extended learning), Docebo, Absorb LMS.
• Experience integrating an LMS with HRIS or other enterprise systems and improving reporting accuracy and data quality.
• Demonstrated experience in instructional design, curriculum development, adult learning theory, and digital learning technologies. Tools may include Articulate 360 (Storyline, Rise), Adobe Captivate, Camtasia, Vyond, Lectora
• Proven experience building or improving scalable learning systems, including frameworks, role-based pathways, onboarding programs, and compliance tracking.
• Strong data analysis and evaluation skills, with the ability to measure training effectiveness and translate insights into executive-ready recommendations.
• Strong project management and financial acumen, including experience managing budgets, vendors, and competing priorities.
• Exceptional written and verbal communication skills, with the ability to influence across diverse stakeholder groups.

What You May Bring

• Experience leading learning in nonprofit, human services, healthcare, or mission-driven environments.
• Familiarity with equity-centered and trauma-informed learning practices.
• Hands-on experience building e-learning content using authoring tools and delivering blended learning programs.

The Leader We're Seeking

• A strategic learning systems leader with deep, hands-on expertise in LMS administration, optimization, data governance, and scalable learning infrastructure.
• Experienced in building and managing end-to-end learning ecosystems - including content architecture, system integrations, reporting frameworks, compliance tracking, and role-based learning pathways.
• Skilled at translating organizational priorities into structured, measurable learning strategies that align onboarding, professional development, compliance, and operational training across departments.
• A high-accountability leader who sets enterprise direction while personally configuring systems, building learning experiences, establishing standards, analyzing data, and driving adoption across a complex organization.

Ready to Design the Learning Systems That Drive Change?
Apply today and lead the strategy, structure, and measurement that elevate how Project HOME learns, grows, and delivers impact across every department.

About Project HOME:

The mission of Project HOME is to empower adults, children, and families to break the cycle of homelessness and poverty. We achieve this through a continuum of services that include street outreach, supportive housing, and comprehensive services. We address the root causes of homelessness through affordable housing, economic development, education, and healthcare. We engage in social and political advocacy, working to influence public policies and create a more just and humane society. We are building a beloved community where individuals from all walks of life come together to foster compassion and inclusivity. Join us in our efforts to create lasting social change.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.