Job Summary: The Residential Services Coordinator Level 1 (RSC 1) will support residents in achieving wellness and recovery goals within an LGBTQ-affirming environment by utilizing a person-centered recovery model and fostering a culture of peer support. The RSC 1 will assist residents in retaining housing and employment, developing skills, and engaging in community resources to promote self-sufficiency.

BENEFITS: Project HOME offers a competitive compensation package which includes health, prescription, dental, and vision coverage at minimum cost to our employees, company-funded life and disability insurances, paid parental leave, spending accounts, and a 401K plan with 100% matching contributions up to 5% of compensation. Additionally, we offer generous PTO accruals, which include paid sabbatical leave.

Essential Duties and Responsibilities

• Provide initial support and orientation to new residents transitioning from homelessness, establishing trust and well-being while understanding their unique needs and barriers to design recovery plans with short and long-term goals.
• Assist residents in crisis by assessing situations and implementing necessary interventions, while coordinating referrals and advocacy for recovery, housing, benefits, employment, education, medical care, and supportive services.
• Collaborate with residents to identify strengths and support systems, plan and facilitate group activities, and enhance self-esteem and life skills through community-building efforts.
• Maintain resident records as required in a timely and thorough manner, including case notes, goal plans, and assessments as required in an electronic system. Assist with housing applications and participate in meetings and training.
• Alternate on-call responsibilities with other staff for emergencies, including by on-call phone or coming to site.

Site Specific Duties and Responsibilities AS APPLICABLE

• Perform reception duties, including building rounds and documenting unusual activities in the shift log and Microsoft Teams chat.
• Assist residents with meal preparation at sites with kitchens or meal services.
• Monitor medications and help organize the medication room at sites with medication-monitoring responsibilities.

Education and Experience Minimum Requirements:

Minimum Experience:

• Certified Peer Specialist (CPS)/Certified Recovery Specialist (CPS), or two years of experience working with the target population.
• Experience working with individuals who have experienced homelessness and/or behavioral health challenges. 
• Availability for evening, weekend, and on-call duties.

Core Skills:

• Good verbal and written communication, organizational and interpersonal skills.
• Strong computer skills and ability to learn computerized case management system.  

Physical requirements:

• Sedentary work that primarily involves sitting/standing/some walking.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.