At Project HOME, every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As a Mobile Assessor, you'll serve as a key member of Philadelphia's homelessness response system by connecting vulnerable individuals and families to housing opportunities through the Coordinated Entry and Assessment-Based Housing Referral System (CEA-BHRS).

Working closely with Project HOME's Outreach Coordination Center (OCC), the Office of Homeless Services (OHS), the Department of Behavioral Health and Intellectual Disability Services (DBHIDS), and community partners, you'll conduct housing assessments, engage individuals experiencing homelessness, and support participants throughout the housing referral and placement process.

This position combines street outreach, housing navigation, case management support, advocacy, data collection, and interagency collaboration to help connect people experiencing homelessness with housing and life-changing resources.

• Location: Christopher J Seward Residence - 1515 Fairmount Ave. Philadelphia, PA 19130
• Schedule: Full-Time | Monday through Friday, 8:00AM to 4:00PM
• Compensation: $23.09 per hour
• Field-Based Position | On-Call Responsibilities Required

What You'll Do

Conduct Housing Assessments & Community Outreach

• Conduct coordinated street outreach with a focus on engagement, relationship building, and housing access.
• Identify individuals and households experiencing homelessness who require housing assessments.
• Respond to housing assessment referrals from OHS, DBHIDS, outreach teams, and community partners.
• Prioritize individuals identified on the By Name List (BNL) and other outreach focus lists.
• Complete CEA-BHRS prevention, diversion, and housing assessments, including the VISPDAT.
• Meet with participants in shelters, libraries, meal programs, engagement centers, encampments, and other community locations.
• Utilize trauma-informed and person-centered approaches when engaging participants.

Support Housing Navigation & Resource Connection

• Assist individuals and families with gathering documentation required for housing applications.
• Help participants obtain proof of income, disability verification, identification, and homelessness documentation.
• Provide advocacy, guidance, and ongoing support throughout the housing assessment and matching process.
• Assist participants with referrals, appointments, interviews, and housing-related paperwork.
• Help identify barriers to housing placement and develop plans to address challenges.

Data Collection & Reporting

• Enter demographic, assessment, and service information into HMIS and agency databases.
• Maintain accurate and timely documentation.
• Submit required reports regarding assessments, housing referrals, and participant outcomes.
• Ensure documentation meets agency, contractual, and Coordinated Entry standards.
• Monitor housing placements and participant progress throughout the referral process.

Collaborate with Community Partners

• Participate in meetings with OHS, DBHIDS, outreach teams, shelters, and housing providers.
• Collaborate with community organizations to support successful housing outcomes.
• Coordinate service delivery and follow-up activities with system partners.
• Assist with evaluation, quality improvement, and coordinated entry process enhancements.

Professional Development

• Participate in ongoing training related to outreach, housing assessments, HMIS, trauma-informed care, and homeless services.
• Attend team meetings, supervision sessions, and required agency trainings.
• Stay informed about changes within Philadelphia's housing and homeless services systems.

What You'll Need

Education

• High School Diploma or GED required.

Experience

• Three (3) to four (4) years of experience working with individuals experiencing behavioral health challenges.
• Experience supporting individuals experiencing homelessness, housing instability, substance use disorders, or complex social service needs.
• Knowledge of housing and homeless service resources available throughout Philadelphia.
• Experience engaging vulnerable populations using a person-centered approach.

Required Qualifications

• Valid driver's license.
• Strong computer and data entry skills.
• Excellent interpersonal and relationship-building abilities.
• Strong communication, listening, and collaboration skills.
• Ability to effectively respond to crisis situations.
• Ability to work independently in community-based settings while maintaining strong teamwork.

What You May Bring

While not required, the following qualifications may help you succeed in this role:

• Bachelor's degree or college coursework in Human Services, Social Work, Sociology, Psychology, or a related field.
• Bilingual Spanish/English proficiency.
• Knowledge of trauma-informed care and Housing First principles.
• One to two years of case management or resource coordination experience.
• Previous street outreach experience.
• Experience utilizing HMIS or other case management databases.
• Knowledge of Philadelphia's homeless services and coordinated entry systems.
• Certified Peer Specialist (CPS), Certified Recovery Specialist (CRS), or lived experience relevant to the population served.

What We Offer

Project HOME is committed to supporting the well-being of our employees through a comprehensive benefits package.

Eligible employees enjoy:

• Competitive compensation
• Medical, dental, and vision insurance with low employee costs
• Company-paid life and disability insurance
• Paid parental leave
• Flexible Spending Accounts (FSA)
• 401(k) with employer matching
• Generous Paid Time Off, including paid sabbatical leave
• Employee wellness programs
• Professional development opportunities
• Mission-driven work with meaningful community impact

Who We Are

Project HOME is a nationally recognized nonprofit organization dedicated to ending homelessness and poverty in Philadelphia. Through integrated housing, healthcare, education, employment, and supportive services, we empower individuals to break the cycle of homelessness and achieve lasting stability.

The Outreach Coordination Center (OCC) serves as a critical component of Philadelphia's homelessness response system by engaging individuals experiencing street homelessness, coordinating outreach efforts, and helping connect vulnerable individuals to housing opportunities and supportive services.

We believe every person deserves dignity, housing, opportunity, and the support needed to thrive.

Equal Opportunity Employer

Project HOME is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Project HOME prohibits discrimination and harassment of any kind.

Project HOME reserves the right to revise or modify job responsibilities as needed. This job description is not intended to be an exhaustive list of duties and does not constitute a contract of employment.