Why Join Project HOME?

At Project HOME, every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As a Property Clerk, you will serve as a key point of contact for residents, staff, contractors, and visitors while supporting the Property Manager and/or Assistant Property Manager with administrative and operational responsibilities. This role includes maintaining filing systems, assisting with resident communications, managing documentation, responding to inquiries, and supporting daily property operations. If you are organized, detail-oriented, and committed to providing excellent customer service in a supportive housing environment, we encourage you to apply.

Location: Connelly House, 1212 Ludlow St. Phila, PA 19107
Schedule: Full-time| Monday - Friday | 10AM - 6PM
Pay Rate: $19.68 per hour

What You Will Do:

• Welcomes and directs on-site visitors, maintaining resident and property directories while announcing visitors to appropriate personnel.
• Assists management with documentation collection from applicants and residents and conducts service excellence surveys to assess satisfaction with completed work orders.
• Handles clerical duties such as data entry, filing, photocopying, and managing packages and mail for staff while maintaining a clean reception area.
• Addresses general inquiries about the community, documents incidents and resident concerns, and grants access to emergency response teams as needed.
• Conduct rounds to monitor unusual activity, check the security of exterior doors and windows, and use security cameras for surveillance.

What You Will Bring:

Minimum Experience:

• High School Diploma or GED and at least one(1) year of related experience.
• Property Management Software experience

Core Skills:

• Basic computer and technology literacy
• Strong verbal and written communication skills
• Excellent organizational skills

What We Offer

Project HOME is committed to supporting the well-being of our employees through a comprehensive benefits package.

Eligible employees enjoy:

• Competitive compensation

• Medical, dental, and vision insurance with low employee costs

• Company-paid life and disability insurance

• Paid parental leave

• Flexible Spending Accounts (FSA)

• 401(k) with employer matching

• Generous Paid Time Off, including paid sabbatical leave

• Employee wellness programs

• Professional development and career growth opportunities

• Hybrid work flexibility

Who We Are

Project HOME is a nationally recognized nonprofit organization dedicated to ending homelessness and poverty in Philadelphia. Through integrated housing, healthcare, education, employment, and supportive services, we empower individuals to break the cycle of homelessness and achieve lasting stability.

Our Supportive Housing team provides safe, affordable housing while promoting dignity, independence, and long-term success. We believe every person deserves a place to call home and the support needed to thrive.

Physical Requirements:

• Walking/sitting/standing

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.