Property and Compliance Manager
At Project HOME, every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As the Property & Compliance Manager, you'll play a critical role in keeping our affordable and supportive housing communities operating smoothly, remaining compliant, and providing residents with safe and stable homes.
This is a highly adaptable role for an experienced affordable housing professional who can step into properties during vacancies, lease-ups, transitions, and special projects while also serving as a trusted compliance resource. You'll combine hands-on property management with deep regulatory expertise, helping site teams navigate complex requirements, strengthen operations, and address compliance risks.
If you're a resourceful housing professional who can quickly assess a property, solve problems, support teams, and navigate affordable housing regulations with confidence, we'd love to hear from you.
Location: Various Project HOME properties throughout Philadelphia; location will rotate based on operational needs
Schedule: Monday-Friday | 9:00 AM-5:00 PM
Compensation: $91,000-$94,000 annually, based on experience
What You'll Do
Provide Property Management Leadership
- Provide temporary property management coverage during vacancies, leaves, new lease-ups, and operational transitions.
- Oversee leasing, recertifications, rent collection, waitlists, notices, evictions, occupancy, and other day-to-day property operations.
- Assess site performance and implement corrective action plans to address operational or compliance concerns.
- Support new property lease-ups, including applicant intake, tenant selection, initial certifications, and occupancy deadlines.
- Ensure continuity of operations and clear documentation when transitioning between site assignments.
Lead Compliance & Audit Readiness
- Serve as a compliance resource across affordable and supportive housing programs, including HUD, LIHTC, HOME, PHA, and Fair Housing requirements.
- Conduct audits and reviews of tenant files, annual and interim recertifications, leasing documentation, and inspection-related records.
- Coordinate regulatory, investor, and funder audits and support timely resolution of findings.
- Monitor regulatory changes and help translate requirements into consistent policies, procedures, and practices.
- Oversee compliance requirements associated with new developments and lease-ups, including set-asides and other regulatory requirements.
Support Training & Technical Assistance
- Assist with training and coaching Property Managers and site staff on leasing, recertifications, compliance requirements, and property operations.
- Support the onboarding and development of new Property Managers and staff during transitions.
- Maintain and strengthen standardized compliance tools, checklists, and procedures.
- Promote consistent, equitable, trauma-informed, and resident-centered property management practices.
Monitor Financial & Property Performance
- Ensure timely processing of rent collection, accounts payable, purchase orders, invoices, and reconciliations in Yardi.
- Review budget-to-actual performance, identify variances, and partner with site and leadership teams on corrective strategies.
- Support economic occupancy through vacancy management, unit turnover coordination, special claims, and loss mitigation.
- Monitor property performance and identify operational or financial issues requiring additional attention.
Coordinate Facilities & Site Needs
- Monitor work orders, unit turnovers, inspections, and preventive maintenance while supporting assigned properties.
- Coordinate with Facilities teams and vendors on routine maintenance, emergencies, and capital improvement projects.
- Identify and escalate maintenance or inspection deficiencies that could affect regulatory compliance or resident safety.
Partner Across the Organization
- Collaborate with Program Managers, Residential Managers, Compliance, Facilities, Finance, and other partners within Project HOME's blended management model.
- Keep leadership informed of property conditions, operational risks, compliance concerns, and emerging needs.
- Communicate clearly, respectfully, and equitably with residents and applicants regarding eligibility, recertifications, approvals, denials, and other housing matters.
What You'll Need
- High school diploma or GED.
- Seven (7) years of experience in affordable housing property management and/or housing compliance.
- Four (4) years of experience in a supervisory, senior property management, or housing compliance role.
- Advanced knowledge of HUD, LIHTC, HOME, PHA, and Fair Housing regulations.
- Tax Credit Specialist Certification.
- Experience with regulatory audits, affordable housing lease-ups, tenant file reviews, and recertifications.
- At least two (2) years of Yardi experience.
- Experience assisting with training or mentoring staff on compliance and property operations.
- Ability to manage multiple properties, assignments, and shifting priorities simultaneously.
- Strong organizational, analytical, and problem-solving skills.
- High adaptability and the ability to make sound decisions independently.
- Strong computer skills, including Microsoft Office and property management systems.
- Excellent written, verbal, and interpersonal communication skills.
- A trauma-informed, equitable, and resident-centered approach to affordable housing management.
What You May Bring
- Experience providing temporary or interim property management leadership across multiple properties.
- Experience leading affordable housing lease-ups or stabilizing newly opened properties.
- Experience developing compliance tools, procedures, audit processes, or corrective action plans.
- Experience working within supportive housing or a blended property management and human services environment.
- Experience working collaboratively with Facilities, Finance, resident services, and compliance teams.
- Experience helping teams address operational or regulatory gaps across multiple properties.
What We Offer
Project HOME is committed to supporting the well-being of our employees through a comprehensive benefits package.
Eligible employees enjoy:
- Competitive compensation
- Medical, dental, and vision insurance with low employee costs
- Company-paid life and disability insurance
- Paid parental leave
- Flexible Spending Accounts
- 401(k) with employer matching
- Generous Paid Time Off, including paid sabbatical leave
- Employee wellness programs
- Professional development and career growth opportunities
Who We Are
Project HOME is a nationally recognized nonprofit dedicated to ending homelessness and poverty through integrated housing, healthcare, education, employment, and supportive services.
Equal Opportunity Employer
Project HOME is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Project HOME conducts background checks, reference checks, and drug screenings on all final candidates as a condition of employment.
