At Project HOME, every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As a Senior Property Manager, you'll oversee the management and performance of multiple affordable housing communities while supporting residents through Project HOME's unique supportive housing model.

This role combines property management leadership, affordable housing compliance, financial oversight, facilities management, and staff supervision. You'll work closely with Residential Managers, Supportive Housing staff, vendors, residents, and community partners to ensure properties remain safe, welcoming, and financially sustainable.

If you're an experienced affordable housing leader who values operational excellence and mission-driven work, we'd love to hear from you.

• Location: The Inn of Amazing Mercy & Maguire Residence, Philadelphia, PA
• Schedule: Full-Time | Monday through Friday, 9:00AM to 5:00PM | Hybrid Eligible (Up to 1 Remote Day Per Week)
• Compensation: Starting at $71,035/yr (based on experience)

What You'll Do

Lead Property Operations

• Oversee the day-to-day management of multiple affordable housing communities.
• Ensure compliance with HUD, LIHTC, Fair Housing, and Project HOME requirements.
• Manage leasing, recertifications, occupancy, waitlists, evictions, and marketing efforts.
• Support implementation of the Affirmative Fair Housing Marketing Plan.
• Ensure properties operate in accordance with organizational policies and procedures.
• Promote a safe, stable, and supportive housing environment for residents.

Supervise & Develop Staff

• Provide leadership and supervision to members of the property management team.
• Support staff development through coaching, training, and performance management.
• Ensure smooth daily operations across multiple sites.
• Facilitate accountability and collaboration within the department.
• Assist with resident grievance processes and appeal hearings when necessary.
• Provide departmental leadership coverage in the absence of Supportive Housing leadership.

Manage Financial Performance

• Monitor occupancy, rent collection, and revenue performance across assigned properties.
• Ensure timely and accurate submission of purchase orders, invoices, accounts payable documentation, and reconciliations.
• Review monthly budget-to-actual reports and provide variance explanations.
• Participate in annual budgeting and financial planning processes.
• Manage unit turnover, waitlists, rent collection efforts, and special claims processing.
• Maintain accountability for financial performance throughout the portfolio.

Oversee Facilities & Property Maintenance

• Coordinate preventive maintenance activities and property work orders.
• Ensure timely responses to routine and emergency maintenance requests.
• Conduct regular property inspections and identify operational concerns.
• Recommend capital improvements, replacement projects, and facility upgrades.
• Oversee janitorial inventory, unit turnover processes, and property upkeep.
• Maintain clean, safe, attractive, and inspection-ready communities.

Emergency Preparedness & Compliance

• Serve as the designated emergency contact for assigned sites.
• Coordinate emergency response efforts and communication.
• Maintain awareness of staff, guests, contractors, and visitors onsite during emergencies.
• Monitor sign-in and sign-out procedures for accurate accountability.
• Support implementation of emergency preparedness and safety procedures.
• Prepare and submit monthly, quarterly, and annual operational reports.

What You'll Need

Education & Experience

• High School Diploma or GED required.
• Minimum of seven (7) years of affordable housing property management experience.
• Minimum of four (4) years of supervisory experience.
• Experience managing multiple properties simultaneously.
• Expert knowledge of HUD, LIHTC, and/or other subsidized affordable housing programs.
• Experience utilizing property management software.
• Ability to respond to after-hours emergencies as needed.

Knowledge, Skills & Abilities

• Strong leadership and supervisory skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Strong computer proficiency and reporting skills.
• Ability to manage multiple priorities across several locations.
• Knowledge of Fair Housing and affordable housing compliance requirements.
• Commitment to resident-centered service delivery.

What You May Bring

While not required, the following qualifications may help you succeed in this role:

• Experience working within supportive housing environments.
• Knowledge of Philadelphia affordable housing programs and resources.
• Experience leading capital improvement or renovation projects.
• Experience managing audits, inspections, and compliance reviews.
• Affordable housing certifications or property management credentials.
• Experience working within nonprofit or mission-driven organizations.
• Strong financial management and budgeting experience.

What We Offer

Project HOME is committed to supporting the well-being of our employees through a comprehensive benefits package.

Eligible employees enjoy:

• Competitive compensation
• Medical, dental, and vision insurance with low employee costs
• Company-paid life and disability insurance
• Paid parental leave
• Flexible Spending Accounts (FSA)
• 401(k) with employer matching
• Generous Paid Time Off, including paid sabbatical leave
• Employee wellness programs
• Professional development and career growth opportunities
• Hybrid work flexibility

Who We Are

Project HOME is a nationally recognized nonprofit organization dedicated to ending homelessness and poverty in Philadelphia. Through integrated housing, healthcare, education, employment, and supportive services, we empower individuals to break the cycle of homelessness and achieve lasting stability.

Our Supportive Housing team provides safe, affordable housing while promoting dignity, independence, and long-term success. We believe every person deserves a place to call home and the support needed to thrive.

Equal Opportunity Employer

Project HOME is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Project HOME conducts background checks, reference checks, and drug screenings on all final candidates as a condition of employment.